Sandos Caracol Eco Resort

Playa del Carmen, Mexico

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Accommodations ( Hotel ) | Eco Friendly, Adventure

#1 recommended Eco Friendly Hotel in Playa del Carmen, Mexico (view list)
phone icon 52 984 873 4444

A celebration to the Maya culture

Welcome To Sandos Caracol Eco Resort

The Mayan people believe that the spirit of the jaguar lives in us all, empowering us to get out and explore. This adventurous spirit led us to this part of the Caribbean coast: an area known as Xcalacoco.

In the jungles of this land, we use interactive activities that pay homage to a sacred Mayan element on different days of the week. Whether you’re experiencing one of our colorful nighttime performances, playing the ancient Mayan ball game, learning jungle survival skills, savoring regional cuisine, or meditating by a cenote, you’ll see that Sandos Caracol is much more than your typical beach resort.

Family Selection Accommodations

Four distinct Resort Zones provide you with a custom Riveria Maya all inclusive vacation experience.


Experience a fun-filled vacation with family or friends in our relaxing Standard rooms, situated in villa-style buildings along the resort’s winding pathways. Each of these rooms features a private balcony or terrace and plenty of space to complete your Sandos all inclusive experience here in Playa del Carmen.

Deluxe With Jacuzzi

You’ll love the added perks of our Deluxe rooms! In addition to the spaciousness and charm that come in every guestroom, you can also relax in the comfortable living area and enjoy an evening in the in-room Jacuzzi tub – the perfect way to rest at our Playa del Carmen eco resort.

Junior Suite With Jacuzzi

Picture yourself soaking in a Jacuzzi tub on your balcony while overlooking views of the gardens, pool or jungle in beautiful Playa del Carmen, Mexico. Each of our spacious Junior Suites also comes complete with an integrated living area and a sofa bed to add comfort to your upcoming all inclusive vacation in paradise.

Signature Eco Collection Accommodation

Our new Signature Eco Collection offer completely renovated rooms inside the family section.

Signature Eco Superior

Stunning new design inspired by the natural jungle surroundings sets the stage in these newly renovated guestrooms. With a balcony or terrace along with upgraded amenities like WiFi and cozy bathrobes and slippers, here you’ll find easy relaxation in a beautiful environment for your stay in this incredible Riviera Maya resort.

Signature Eco Junior Suite

Created for an easy and relaxing family vacation in Playa del Carmen! With design inspired by nature and the surrounding jungle, these rooms come with bunk beds, two showers and two WCs, and kids will love the plunge pool on the balcony. You can also indulge in upgraded amenities like WiFi access, bathrobes and slippers.

Select Club Adults Only

The Select Club Adults Only section sits in a private area of the resort for ages 18 and up, tucked away in a quiet jungle area for the perfect adult vacation in paradise.

Select Club Adults Only Superior

Just steps away from the exclusive Select Club Adults Only pool area and a 5-minute walk from the beach, these serene guestrooms are immersed in a tranquil setting. Find everything you need for a private and romantic getaway with a variety of upgraded amenities during the perfect adult vacation.

Select Club Adults Only Deluxe

Our Adults Only Deluxe rooms feature an indoor Jacuzzi and a large bathroom, along with a spacious integrated living area. The secluded ambiance of our Select Club Adults Only section is perfect for added privacy and romance so you can spend in your adult vacation in style and comfort.

Select Club Adults Only Penthouse

Indulge in a variety of upgrades and comforts when staying in one of our beautiful Penthouses, outfitted with modern tropical style. Each comes with a luxurious bathroom with shower, living and sleeping areas, and a balcony with a relaxing Jacuzzi for an unbelievable adult vacation experience.

Royal Elite

The luxurious Royal Elite area rests only a few steps from the pristine beachfront of the Caribbean Sea.

Royal Elite Superior

Step into chic modern style when choosing these contemporary rooms, situated in the most luxurious part of the resort just steps away from the Caribbean Sea and main pool. Each of these rooms comes with an elegant bathroom with shower, along with balcony or terrace and excellent services.

Royal Elite One Bedroom Suite

These suites feature a charming location facing the main pool, just steps away from the turquoise tones of the Caribbean Sea. Enjoy a stay in our most luxurious rooms, with a spacious balcony or terrace, beautiful sleeping and living areas, and a wide variety of upgraded amenities.

Royal Elite Penthouse

Our beautiful penthouse suites are filled with modern tropical details and everything you need for a luxury experience on Mexico’s Caribbean coast. Every penthouse has a relaxing in-room Jacuzzi, an integrated living area and a balcony, not to mention a wide variety of impressive amenities.

Adventure Activities

  • Bike Path: Take a trip through the resort’s lush jungle and on-site attractions on a path that takes you around the beautiful property.
  • The Cenote Route: This wilderness path leads through the jungle past a series of natural underground springs known as cenotes.
  • Mangrove Path: Explore one of the most important coastal habitats along Mexico’s Caribbean coast! Our mangrove forests are filled with exotic trees and wildlife.
  • Mayan River: Take a tranquil boat ride through a winding river as you encounter native plants and animals along the way

Nature Activities

  • Bird Sanctuary: Admire a multitude of multicolored birds in a lush environment.
  • Deer Encounter: Observe white-tailed deer, one of the region’s most graceful animals, in a natural jungle habitat.
  • Discover the Mayan Jungle: An abundance of local wildlife lives in the jungle! You can spot over 60 species of mammals, birds, reptiles and amphibians.
  • Turtle Lagoon: Several species of freshwater turtles love to cool off in our lagoons.
  • Iguanas: These prehistoric jungle reptiles can be found sunning themselves throughout the resort.
  • Mangrove Crabs: Guests love the bright colors and peculiar walk of these eye-catching crustaceans.
  • Plant a Tree: Sandos supports the conservation of Mexican rainforests in the state of Quintana Roo. Guests are invited to take part in this important program by planting a tree at the resort to commemorate their stay.
Sandos Caracol Eco Resort

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Sandos Caracol Eco Resort Contact Information:
Phone: 52 984 873 4444