Why can’t I book directly with MyVacationPages?
MyVacationPages does offer direct booking, however we still recommend booking direct and suggest you price compare to get the best deal. We believe in providing you with the best deals, lowest rates, and most choices.
To do this MyVacationPages has enlisted over 100 suppliers such as Expedia, and thousands of independent
companies. These businesses provide products and services on the site.
When will I be charged for booking?
You should be charged immediately for booking.
What is included in an all-inclusive resort vacation?
An all-inclusive resort vacation typically includes transportation to and from the hotel, accommodations,
tipping, food and drinks. You should verify the listing details before booking.
How do I cancel a reservation or booking through MyVacationPages?
You will need to contact the supplier you booked with.
How do I modify/add my business listing?
Please email us at email@example.com. Kindly note, that MVP is very strict about who can be listed on the site, and subscriptions are not guaranteed.
How do I modify my reservation?
You will need to contact the supplier you booked with.
What are MyVacationPages cancellation policies?
MyVacationPages does not offer cancellation policies. The cancellation policy of the supplier will be located on the booking website
you used or possibly on their premium listing on the MVP site.
How do I get a receipt of my cancellation?
The supplier you book with will display one or email it to you. If you do not receive this within
15 minutes you should contact them by telephone immediately.
How do I get a receipt of my reservation?
The supplier you book with will display one or email it to you. If you do not receive this within 15 minutes
you should contact them by telephone immediately.
Are AAA or AARP discounts offered?
Certain suppliers of MVP do offer special discounts. Almost always they offer a drop down box upon booking
where you can select the appropriate discounts. If you do not see the drop down box you should contact them
to inquire before booking.
How do you find out information regarding past reservations?
MyVacationPages allows you to save past travel experiences through the log-in center. It is up to you to
enter this information, but is a great idea to keep track of where you have been.
Is there a fee for calling in to book?
We do not charge a fee for any calling in services. If calling one of our suppliers to book you
should verify before proceeding over the phone. It is very rare to have to pay for booking over the phone.
Can I change or cancel my non-refundable reservation?
You will have to verify the terms and conditions you agreed to when booking.
What do I need to bring with me to check into an accommodation?
You should always bring a printed copy of your confirmation email, a piece of ID, and a credit card in case
a deposit is required.
What types of payments are accepted?
Almost all suppliers accept all major credit cards, and in many cases debit cards as well. If unsure
contact the Supplier.
How do I know my reservation is confirmed?
You will receive a confirmation email from the supplier you booked with. It is always a good idea to call the hotel and confirm the reservations.
What documents do I need to get through airport security?
You will need a boarding pass, a valid passport that does not expire within 6 months of traveling
(or ID depending on where you are traveling to). Always verify with the airport as security requirements
change from country to country.
What should I do if I don’t receive a confirmation email after booking?
You should contact the supplier if you do not receive the confirmation email within 15 minutes of booking.
Which Suppliers participate in the Price Match Guarantee?
Each supplier offers its own guarantee. MyVacationPages does its best to display on each listing what
guarantee is available.
Can I earn or redeem points from programs such as flyer miles on the MyVacationPages site?
You can earn points through our suppliers. We do not offer a point system at this time.
What should I do if I find a cheaper rate on a competitor’s website?
You should contact the supplier you are interested in booking with or have already booked with to report
the price difference. Contact them immediately and take a print screen of the website as pricing can
change by the hour.
Are maps and directions included in the travel itinerary?
Maps and directions are normally included, so long as the company has filled in the appropriate data.
If the map and directions do not show up in the itinerary please contact us and we will add them in
Are taxes included in the rates?
No. Taxes are included once you get to the ‘check out’ screen. Most prices on the site are averages and
you will need to check the Pricing & Availability tabs on the premium listings to confirm the price at
the time of booking.
How can I find out about career opportunities with MyVacationPages?
Simply email us a cover letter and CV to firstname.lastname@example.org.
Can I put my reservation on two credit cards?
No. We suggest doing two separate bookings or contact the supplier and verify if you can do two separate
cards over the phone.
Will bad weather affect my reservation?
If your destination is affected by bad weather such as a hurricane please contact us or the supplier you
booked with and we will verify with the hotel if the cancellation/reservations policies have been amended
due to the circumstances. You should always verify the terms and conditions of the trip before booking.
How do I save a business for viewing later?
You can add the business to your “Favorites” or to your “Travel Itinerary”. All listings have these links at
the top and bottom of the premium listing pages, as well as on the search results. You must become a member
of MVP to utilize this service.
How do I add a business to my travel itinerary?
Select the “Add to Itinerary” button located on all search results and individual premium listing pages.
How can I make reservations that meet my accessibility needs?
The features list should show what accessibility requirements they offer. If unsure contact us before booking.
If I change a reservation will I get the same rate?
Rates and availability are subject to change, so it is possible that the rate will change. You should
verify the terms and conditions before booking.
Can I change the email address I use to sign in?
Yes. Simply log-in to the member portal, select Accounts Settings, Email & Password, and edit the email address.
How do I cancel or edit my user listings?
Sign in to the member portal, select Account Settings and you will see options to edit your information.
How do you protect my privacy and personal information?
Can I use a credit card with an international billing address?
Payments made with credit and debit cards are subject to the terms and conditions of your card company.
If you are unable to process a payment with an international card you should contact them to have this
option added to your account.
Is my credit card information secure?
We take your security very seriously. If someone should use your credit card without authorization
please contact us immediately.
What are the requirements for claiming the Price Match Guarantee?
You must be able to prove that a lower price was publicly offered. You should go to the supplier’s website
and find the Price Match Guarantee submission form. Complete the information and submit.
Can I purchase a MyVacationPages gift card
?No. We do not currently offer gift cards.
How can I search for specific amenities or features of a business?
Use the keyword search or select the industry type from the advanced search bar
How do I save a coupon emailed to me?
You can save the coupon to your computer. Right click the attachment and select save as, then the
location you would like to save it to.
How do I redeem a coupon emailed to me?
You must show your coupon when you arrive at the business the coupon is from. Booking discounts take
effect upon booking, but printable coupons only take effect once you arrive in person.
How do I view businesses saved to my Favorites list?
Sign-in with you ID and password. On the main control panel you will see “My Favorites”, select this link
and it will bring you to your list.
How can I find a specific business?
Simply search the company name and location in the keyword search bar.
How do I subscribe or unsubscribe to the MyVacationPages newsletter?
To subscribe, select the Newsletter link at the bottom of all pages on the site and enter your email address.
To unsubscribe reply to the newsletter “UNSUBSCRIBE”.
Does MyVacationPages offer special discounts and coupons?
Yes. MyVacationPages has several ways for you to take advantage of exclusive discounts and coupons. You can
receive them by email by selecting to receive them in your member log-in. You can also find them on our
Facebook and Twitter pages. Lastly, you can search for discounts by industry type and location through the
deals feed which is accessible by the home page.
What is the minimum age to make a reservation?
This depends on where you travel to and what type of reservation you are making. It will range from 18 to 25.
You should verify with the suppliers terms and conditions before booking.
What happens if there is an emergency and I need to cancel my reservation?
MyVacationPages does not charge a cancellation fee, however the hotel, tour, restaurant, etc. that you book
with may have a fee. You should always verify the terms and conditions before booking to ensure there is no
How do I find businesses that allow pets?
Simply use the keyword search bar or industry specific advanced search and include/select pet friendly in
Will my credit card be charged if I forget to cancel my reservation and do not show up for a reservation?
You will not be charged by MyVacationPages, however if the company has a fee for missing the cancellation
policy you may be charged, review the terms and conditions before booking.
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